Subject: Actual Help Desk Conversations
Thought you could appreciate these!  
 Helpdesk: What kind of computer  do you have?
Customer:  A white one...
 
Customer: Hi, this is Celine.   I can't get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, it's really  stuck.
Helpdesk:  That doesn't sound good; I'll make a note .."
Customer: No ..  wait a minute...  I  hadn't inserted it yet..  it's still on
my desk...   Sorry...
 
Helpdesk: Click on the 'my computer'  icon on the left of the screen.
Customer: Your left or my left?
 
Helpdesk:  Good day.  How  may I help you?
Male customer: Hello...  I can't print.
Helpdesk: Would you click on start  for me and...
Customer: Listen pal; don't start getting technical on me!   I'm not Bill
Gates!
Customer: Hi, good afternoon, this  is Martha, I can't print. Every time I
try, it says 'Can't find printer'.   I've even lifted the printer and placed it
in front of the monitor, but the  computer still says it can't find it...
 
Customer: I have problems printing  in red...
Helpdesk: Do you have a color printer?
Customer:  Aaaah..................Thank you.
Helpdesk: What's on your monitor now  ma'am?
Customer: A  teddy bear my boyfriend bought for me in the supermarket.
 
Customer: My keyboard is not working  anymore.
Helpdesk:  Are you sure it's plugged into the  computer?
Customer: No.  I can't get behind the  computer
Helpdesk:  Pick up your keyboard and walk 10 paces back.
Customer: Okay.
Helpdesk: Did the keyboard come with  you?
Customer:  Yes.
Helpdesk:  That means the keyboard is not plugged in.  Is there another
keyboard?
Customer: Yes, there's another one here.  Ah..that one does  work!
Helpdesk: Your password is the small  letter a as in apple, a capital letter
V as in Victor, and the number  7.
Customer: Is  that 7 in capital letters?
 
A customer couldn't get on the  Internet:
Helpdesk: Are you sure you used the right  password?
Customer: Yes I'm sure.  I saw my colleague do  it.
Helpdesk: Can  you tell me what the password was?
Customer: Five stars.
 
Helpdesk: What anti-virus program do  you use?
Customer:  Netscape.
Helpdesk: That's not an anti-virus  program.
Customer:  Oh, sorry...Internet Explorer.
Customer: I have a huge problem.  A  friend has put a screen saver on my
computer, but every time I move the mouse,  it disappears!
And the winner is...
Helpdesk: How may I help  you?
Customer: I'm  writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer:  Well, I have the letter  'a' in the address, but how do I get the
circle around  it?
Tuesday, April 19, 2005
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2 comments:
holy crap---those are awesome!!
Great stuff! :)
Love your blog as well, thanks for stopping by mine!
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